Shipping policy

Wondernest Shipping Policy

At Wondernest, we aim to deliver your order quickly, safely and with complete transparency. Below is everything you need to know about how we process and ship your order.

1. 🕒 Order Processing

  • Orders are processed within 1–2 business days after payment is received.

  • Processing time does not include weekends or public holidays.

  • Once your order ships, you’ll receive a confirmation email with tracking details.

2. 🚀 Shipping Methods & Delivery Times

We offer several shipping options to suit your needs:

  • Standard (Free shipping):  7–10 business days (Europe, UK, Australia, and Canada)

  • USA: 3–5 business days (UPS) 

Please note: Delivery times are estimates and may vary due to customs, postal service delays, or other unforeseen events.

3. 💸 Shipping Costs

  • Shipping costs are based on your chosen method, the weight of your order, and your location.

  • You’ll see the exact shipping cost at checkout before completing your purchase.

4. 🌍 International Shipping

We’re proud to ship to customers around the globe!

  • Delivery times and shipping rates will vary depending on your country.

  • Customs fees, import duties, or local taxes may apply and are the responsibility of the recipient.

5. 🔍 Tracking Your Order

  • You’ll receive a tracking number via email once your order ships.

  • You can track your package through our website or the shipping carrier’s portal.

6. 📦 Shipping Address

Please ensure your shipping address is accurate and complete.

  • We are not responsible for undeliverable orders due to incorrect addresses.

  • If you need to update your address, email us at hello@shopwondernest.com immediately.

Changes cannot be made once your order has shipped.

7. ❗ Lost or Damaged Packages

If your order is lost or arrives damaged:

  • Contact us at hello@shopwondernest.com within 7 days of your expected delivery date.

  • We’ll work with the carrier to resolve the issue and offer a replacement or refund, as needed.

8. 🚫 Shipping Restrictions

  • Some products may have shipping limitations due to size, weight, or legal regulations.

  • We do not ship to P.O. Boxes, APO/FPO addresses, or certain remote locations.

  • Any restrictions will be clearly noted on the product page.